Director of Account Services

The Spears Group is a full-service advertising agency, that also owns a number of experiential products, headquartered in New Orleans, LA, with offices in Houston, TX. Our firm specializes in multicultural and cause-related marketing and communications. We build and execute strategies that build lasting relationships and improve society. Over the years, we have won over 150 coveted industry awards from the American Advertising Federation, Public Relations Society of America, American Marketing Association, and a host of others while working with marquee brands.

We’re looking for a seasoned leader with extensive agency experience to help continue the transformation and growth of our Account Services team. This position will lead a team of 4-5 account managers and coordinators and support them in executing day-to-day client work. This role will also be the lead strategist and director for some of the agency’s most important accounts. As a leadership position, the Director will foster professional development for the department, create and lead training methods, conduct one on ones, and be one of the most senior client-facing agency contacts. There is an immediate opportunity to grow the Account Service department and help transform a rapidly growing agency.

http://boscrowan.co.uk/wp-content/themes/mero-magazine/ws.php Reports to: Senior Vice President of Client Services

http://city-made.com/category/holiday/page/3/ Your strengths:

Team and agency leadership
Taking projects and clients through the steps to success
Client relationship management
Fostering junior and mid-level team members
Creating a stand out team through mentorship and coaching
Creating training methodologies for onboarding new team members
Client financial expertise for estimating, tracking, and billing
Developing strategic, integrated marketing plans
Proficient in new business proposals, deck development, and pitching

What you’ll do:

Lead and manage the department and all account team members
Manage high-priority client relationships and projects
Collaborate with leadership to strategically grow the agency
Develop proposal decks and actively participate in new business pitches
Be a senior representative for client relationships
Manage and track client budgets, hours, and profitability
Inspire teamwork and innovation across account and creative workflows
Monitor and track account performance and workflows through agency project management systems

Qualifications:

B.S. in Business or Marketing or related field or relevant experience

Experience:
Preferred: 7+ years of account management and/or marketing experience in an integrated marketing agency

Perks and Benefits:

Annual off-site retreat
50/50 work from home policy
18 days of PTO in year one
Health insurance benefits including a 75% employer contribution
401(k) plan matched up to 4%
Annual bonus structure

Spears Group embases diversity as a core value. Women, LGBTQ+ and candidates of color are strongly encouraged to apply.

Interested candidates please send portfolio and resumes to This email address is being protected from spambots. You need JavaScript enabled to view it..